Several previous Insurance Insights blogs have already touched on the digitization, affecting and shaping every customer touch point in almost every transaction around the globe. Customers want swift, easy, and convenient transactions when it comes to shopping, from how they shop in retail spaces to how their bank transactions are managed. But it should come as no surprise that when it comes to their car insurance, clients opt for the same kinds of experiences. And through the process, that means monitoring their arguments.
Also Read: Technology Trends for 2020 in Numbers.
infographic by: blogs.lexisnexis.com
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Could the Future of Claims be Touchless? #infographic
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September 28, 2020
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