We live in an era where almost everyone can start a business but sadly the chances of becoming a victim of today 's harsh economy or living in the shadow of a rival business can be high. Although selling online has many benefits, it also comes with the risk of disengaging customers.
Walking away from a possible deal is better than ever for a buyer and chances are you won't even know about it. Bill Gates famously told us, "Your most dissatisfied customers are your greatest learning tool" and if you want to make sure you have the chance to know, you need to interact not only with your loyal customers, but with the walk-outs and near-misses.
Also Read: How Long are Customers Willing to Wait?.
infographic by: www.headwaycapital.com
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August 05, 2020
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